Booking Your Installation.
Thanks for Smartening up your garage!
Please select a date then a time that will suit you. If there needs to be a rescheduling, don’t worry. We can be very flexible - we hope you can be too. Once a time is confirmed, we stick to it and show up on time. After scheduling your installation appointment, you will be directed to the payment screen.
My Smart Guarantee: If your garage door is incompatible for any reason we will immediately refund your money.
Scheduling Policies
Pre-appointment details
First, you will receive a call from us to confirm some vital compatibility details. Then, a confirmation call will placed 30 minutes prior to appointment to make sure there will be someone in attendance.
Cancellation policies
A 12 hour cancellation policy applies. Any appointment rescheduled within 12 hours of the scheduled appointment may attract an additional fee of $88.
Payment policies
If our installation personnel arrive and there is no answer from you, nor have you attempted to communicate your delay, a rescheduling fee of $88 must be paid before another appointment can be made. In this instance, we have a no-refund policy on your original booking.